GenerateProductPhotos GenerateProductPhotos

Support

We're here to help. Find answers below or reach out to our team.

Contact Us

Email Support

For any questions, issues, or feedback, email us at:

admin@generateproductphotos.com

We typically respond within 24 hours.

Frequently Asked Questions

How does Generate Product Photos work?

Upload 1-4 photos of your product, and our AI analyzes them to understand your product's category, type, and dimensions. Then choose from 18+ image types (hero shots, lifestyle, infographic, etc.) and we generate professional, sales-ready product images automatically.

What are credits and how do they work?

Each AI-generated image costs 1 credit. New users receive 4 free credits upon signup. You can purchase additional credits through in-app purchases: 5 credits ($0.99), 10 credits ($1.99), 25 credits ($3.99), 50 credits ($6.99), or 100 credits ($9.99).

What image types can I generate?

We offer 18+ image types including Hero shots, Lifestyle scenes, Infographics, Angle shots, Close-ups, Comparison images, Bundle displays, Scale references, Seasonal themes, and more. Each type is optimized for e-commerce conversion.

How do I download my generated images?

After generation completes, tap the download button on any image to save it to your device. You can also use the "Download All" button to save all generated images at once. Images are stored in your project gallery for access anytime.

Can I get a refund on purchased credits?

Refunds for in-app purchases are handled through Apple (App Store) or Google (Play Store). To request a refund, visit your purchase history in your device's app store settings. For other billing questions, contact us at admin@generateproductphotos.com.

How do I delete my account?

To delete your account and all associated data, go to Profile and select the account deletion option, or contact us at admin@generateproductphotos.com and we will process your request within 48 hours.

What languages are supported?

The app supports English, Spanish, French, Turkish, Portuguese (Brazil), and German. The language is auto-detected from your device settings and can be changed in your Profile.

Is my data secure?

Yes. We take your privacy seriously. Uploaded images are processed securely and we do not share your data with third parties. Read our full Privacy Policy for details.